Managing and overseeing daily front-of-house operations, including reservations, reception, housekeeping, and room service activities.

Supervising property security, gardens, and general maintenance to ensure a safe and welcoming environment for guests.

Planning, coordinating, and supervising food and beverage services, including bar, restaurant, functions, and conference operations.

Ensuring strict compliance with liquor licensing, gaming, and other relevant legislation and regulations.

Monitoring and evaluating guest satisfaction levels and implementing improvements to enhance customer experience.

Overseeing financial activities, including budgeting, accounting, stock control, and purchasing of supplies.

Maintaining workplace health and safety standards, ensuring compliance with all OHS requirements across the property.

Providing local tourism and travel information to guests and arranging tours, transport, and other guest services as required